Support

     We supports all our products and projects  after the implementation is completed. ESAT customer support teams are here to answer your questions, troubleshoot your problems, and guide you to solve the problem. We also provide remote support to the product whenever called upon. We also provide e mail and telephonic support to solve the product related issues and problem.

    We also provide Onsite support by deploying our onsite support staff.

Support:

Unlimited telephone support (On Working Days, 10 am – 3 pm).
Unlimited email support .
Answers to questions about product features.
Technical troubleshooting.
Clarification and explanation of support documentation included with all Cosmosoft products.
Within 24-hrs guaranteed response time. *
(* conditions apply )
 

Customized Special Support:

     Customer can also opt for a customized support based upon customers requirements. Under this customer have the option to get 24*7 hrs support.